I recently experienced my husband passing away suddenly through an accident. Whilst grieving a loss, it is not an easy time to approach any form of personal business matters. My claim for insurance also had complexities attached to it. Donna at Insurance Watch was compassionate and caring. Her personal manner and expertise of insurance matters was an invaluable resource to me. Insurance Watch aim to be more than a seller of insurance. They are there to stand between the Customer and the Insurer. I experienced this first hand. They completed this role in an approachable and yet very professional manner. In all communications from the Insurer there was respect toward Insurance Watch which indicated to me the value of them as an Insurance Broker. I am so glad that we have Insurance Watch as our Insurance Broker as they extend continued care and support as part of their customer service. Thank you.