Life Insurance Company Reviews

Insurance Watch provides a forum for policyholders to leave reviews on life insurance companies
Life Insurance Reviews

How have customers rated your life insurance company?

Trust is important when taking out a new life insurance policy. Trust that the insurer will treat you fairly and will pay you or your family when needed, usually at a time when you are most vulnerable.

One of the best ways to determine how a insurance company treats its customers is to learn from the experiences of others.

The average ratings from over 1,700 customer reviews are shown below. To read individual reviews and see more detailed star ratings, click on a life insurance company’s name in the list below.

Or, if you are already a policyholder, provide a review on your insurance company at Rate your Insurer and go into the draw for an Apple Watch Series 11.

InsurerRankingReviews 
ClearView
62 reviews
Encompass
1 review
Integrity
3 reviewsclosed
AIA
243 reviews
OnePath
191 reviews
CommInsure
162 reviewsclosed
Zurich
126 reviews
TAL
288 reviews
Asteron
66 reviewsclosed
Metlife
40 reviews
Resolution Life (AMP)
238 reviewsclosed
Acenda (MLC)
181 reviews
BT
95 reviewsclosed
NEOS
9 reviews

About these Life Insurance Reviews

Over 1,700 customers have shared how they feel about their life insurance company and its policies on the Insurance Watch website.

These reviews provide valuable feedback for prospective buyers of Life insurance, TPD, Trauma and Income Protection insurance policies.

Each life insurance company has been rated according to the following criteria:

  • value for money
  • features and benefits offered
  • customer service during and after the application process
  • ongoing communications
  • how they handled any claims

These life insurance reviews show the level of trust felt by policyholders that their insurer will support them should they need to claim.

For more info on these life insurance companies:

Go to Compare Insurance Quotes Online to compare premiums and policies

Find out the latest discounts and offers for new customers

See which life insurance companies are the best at paying claims

Read our tips on what to look for when comparing Life Insurance & TPDTrauma Insurance and Income Protection Insurance policies

Find out more about the largest Australian life insurance companies such as who owns them, their market share, history and any awards won