I want to take this opportunity to sincerely thank you both for the incredible support and assistance you’ve provided me throughout my income protection claim. Yesterday, I received a lump sum payment covering the remaining period of my policy, and I can’t express enough how much this means to me.

When I took out this policy in February 2012, I never imagined I would need to rely on it as extensively as I have. However, following my diagnosis of primary progressive multiple sclerosis in September 2016, it became a vital lifeline for me. Throughout the years of my claim, the guidance and professionalism from both AIA Australia and my broker, Donna Ripper from Insurance Watch, have been exceptional.

I really appreciate on how I am provided with the support and clarification on my questions. The explanations provided are detailed and clear so that it helped me to decide on my needs accurately. Good support to shop around various Insurance providers who provide the best coverage at the reasonable premium

Thank you so much for your support over the last year. This (claim) decision will make things much less stressful for me and my family.

We also would like to take this opportunity to thank you for your help. It was a real pleasure to work with you. You made the whole process so easy and the best thing is that you were the ONLY person looking after our application from start to finish. Again, many thanks and we definitely will introduce you to others.