I want to take this opportunity to sincerely thank you both for the incredible support and assistance you’ve provided me throughout my income protection claim. Yesterday, I received a lump sum payment covering the remaining period of my policy, and I can’t express enough how much this means to me.
When I took out this policy in February 2012, I never imagined I would need to rely on it as extensively as I have. However, following my diagnosis of primary progressive multiple sclerosis in September 2016, it became a vital lifeline for me. Throughout the years of my claim, the guidance and professionalism from both AIA Australia and my broker, Donna Ripper from Insurance Watch, have been exceptional.