Reviews and star ratings come from customers who have had a ClearView Life, TPD, Trauma or Income Protection insurance policy.
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ClearView
ClearView
Overall rating: Very Good from 57 reviews |
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Timeliness of processing | ||
Customer service and communication | ||
Claims rating: Excellent from 4 reviews No reviews |
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Ease of lodging | N/A | |
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Helpfulness with enquiries | N/A | |
Read reviews
12 Sep 2024 | Overall rating | |
Claims rating | ||
Review by | Cornelius (QLD) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Income Protection for 1 year or less. | ||
"It was easy to deal with the insurance and the product they offer is good, however the only issue I had was the time delay between application and getting a timeslot for a tele- interview.." |
26 Jun 2023 | Overall rating | |
Claims rating | ||
Review by | Wendy (QLD) | |
Had ClearView Life Insurance for 1 year or less. | ||
"I received my renewal from my previous insurer so went looking for comparison quotes and found Clearview. They were so easy to deal with online and by email even when I had issues with getting documents scanned and uploaded. They were patient and communicated so well. I wanted to pay annually so they sent me a separate email with the codes and references I needed, there were no issues. This is my second insurer with Insurance Watch so I feel quite confident that I will be looked after very well.." |
21 Feb 2023 | Overall rating | |
Claims rating | ||
Review by | Elise (VIC) | |
Had ClearView Life Insurance, Income Protection for 4 years. | ||
"Communication with the company has at times been difficult especially over covid. Taking a long time to reply back. Not always that friendly to deal with either. I've thought about going elsewhere but to be honest can't be bothered going though all the process and medicals etc. I wouldn't recommend this company to others. It was set up by my financial advisor at the time.." |
23 Jan 2023 | Overall rating | |
Claims rating | ||
Review by | Liam (VIC) | |
Had ClearView Life Insurance, Trauma / Critical illness cover for 1 year or less. | ||
"My insurance was arranged through my financial advisor. I know they were quick to process and respond to questions via the advisor." |
12 Apr 2022 | Overall rating | |
Claims rating | ||
Review by | Bruce (TAS) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 3 years. | ||
"Like the coverage and customer service. Maybe like most policies, premiums jumped a lot due to COVID and financial situation.." |
12 Jan 2022 | Overall rating | |
Claims rating | ||
Review by | Wojciech (VIC) | |
Had ClearView Income Protection for 3 years. | ||
"I suffered injury to the left arm tendon attachment which make me disable for many months. I felt miserable and decided to lodge a claim with my insurer (ClearView) and I was prepared for long battle, however I was positively surprised how understandable the insurer was and the claim was paid in full without any hesitation.." |
08 Dec 2021 | Overall rating | |
Claims rating | ||
Review by | James (NSW) | |
Had ClearView Life Insurance for 2 years. | ||
"No problems whatsoever with the insurer. I'm satisfied and will recommend to friends and relatives.." |
08 Dec 2021 | Overall rating | |
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Review by | Ivy (NSW) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Income Protection for 2 years. | ||
"Haven't had to use this which is ideal! The application process was especially easy going through an adviser I would recommend this product to others if it suits your circumstances." |
28 Oct 2021 | Overall rating | |
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Review by | Shrey (QLD) | |
Had ClearView TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 1 year or less. | ||
"Easy to communicate, great rates and appropriate level of communication with me.." |
21 Oct 2021 | Overall rating | |
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Review by | Carmen (NSW) | |
Had ClearView Life Insurance for 10 years or more. | ||
"Have not made a claim so no contact since starting insurance. Have no problems with them." |
10 Jun 2021 | Overall rating | |
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Review by | Bronwyn (QLD) | |
Had ClearView Income Protection for 3 years. | ||
"I like that the premiums are really cheap for me. I was happy with the whole process. I don't really dislike anything. I am really happy with my insurer. I will and already have recommended Clearview to people.." |
27 Mar 2021 | Overall rating | |
Claims rating | ||
Review by | Rupika (WA) | |
Had ClearView Life Insurance for 1 year or less. | ||
"My application was done seamlessly. Quick response rate and convenient. Highly recommended." |
04 Mar 2021 | Overall rating | |
Claims rating | ||
Review by | Nicole (NSW) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability) for 1 year or less. | ||
"The process of applying online and linking to SMSF was easy. Insurance Watch were experts in handling the paperwork and ensuring everything was set up as it was meant to be.." |
23 Jul 2020 | Overall rating | |
Claims rating | ||
Review by | Sok (NSW) | |
Had ClearView Life Insurance for 1 year or less. | ||
"Application process was easy and smooth. Had very quick response. Had to deal with ONLY one person which is a huge plus for me as with other insurance company there were like every week a different person looking after the application and every single one wanted a different question answered. It was just straightforward with the application from Clearview.." |
29 Jun 2020 | Overall rating | |
Claims rating | ||
Review by | Jordan (QLD) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection, Funeral Insurance / Plan for 1 year or less. | ||
"They were upfront and clear with what they did and didn't cover.." |
23 Jun 2020 | Overall rating | |
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Review by | Tom (VIC) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 3 years. | ||
"Haven't really dealt with them at all, was all organised by broker - I don't pay much attention to it at all. Just a small amount paid for coverage.." |
07 Mar 2020 | Overall rating | |
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Review by | Chris (QLD) | |
Had ClearView Life Insurance, Income Protection for 10 years or more. | ||
"Excellent cover lucky I did not have to use them but gave piece of mind, Had to cancel Income protection as my work/union signed me up for other cover which I had to pay for. Would definitely recommend as they allowed or gave you the choice to reject the auto increase of CPI each year." |
24 Feb 2020 | Overall rating | |
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Review by | Christopher (VIC) | |
Had ClearView Life Insurance, Trauma / Critical illness cover for 3 years. | ||
"They are a fairly easy insurer to deal with however a little slow on the admin side when I've needed things. Overall quite good value for money though.." |
23 Feb 2020 | Overall rating | |
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Review by | Sudip (NSW) | |
Had ClearView Trauma / Critical illness cover for 1 year or less. | ||
"It was good and i am happy with the service.." |
18 Feb 2020 | Overall rating | |
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Review by | Mary (VIC) | |
Had ClearView Life Insurance for 6 years. | ||
"The company is good and easy to deal with and helpful." |
01 Feb 2020 | Overall rating | |
Claims rating | ||
Review by | Jaclyn (NSW) | |
Had ClearView Life Insurance for 4 years. | ||
"I feel like I would be covered and safe with clear view life insurance, it's pretty good. Nice benefits and I would 100% recommend to others, I have with a few family members already." |
27 Aug 2019 | Overall rating | |
Claims rating | ||
Review by | Peter (VIC) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Income Protection for 3 years. | ||
"Great to deal with and were understanding of my pre existing medical condiotion." |
01 Jul 2019 | Overall rating | |
Claims rating | ||
Review by | Giani (NSW) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Income Protection for 1 year or less. | ||
"I appreciate the efforts Insurance Watch in coordinating this insurance policy. :)." |
17 May 2019 | Overall rating | |
Claims rating | ||
Review by | Irma (WA) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 3 years. | ||
"The policies are better worded than many and more specific but also cost more...." |
10 May 2019 | Overall rating | |
Claims rating | ||
Review by | Matthew (NSW) | |
Had ClearView Funeral Insurance / Plan for 6 years. | ||
"I believe insurance is an investment bank and their to make money on my money. I have worked in insurance.." |
01 May 2019 | Overall rating | |
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Review by | Andrew (VIC) | |
Had ClearView Life Insurance for 7 years. | ||
"Customer service when any health issues come up and statements when required for tax time." |
22 Apr 2019 | Overall rating | |
Claims rating | ||
Review by | James (WA) | |
Had ClearView Funeral Insurance / Plan for 2 years. | ||
"Premiums were really reasonable, service is top notch, really hope my family never needs to claim, but know if they do that they will be taken care off." |
18 Feb 2019 | Overall rating | |
Claims rating | ||
Review by | Amber (NT) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 1 year or less. | ||
"This insurer covered everything I need as well as my children. I would recommend the lady Kerry B. who helped me through every step to get my paperwork in order.." |
03 Jan 2019 | Overall rating | |
Claims rating | ||
Review by | Matthew (NSW) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Income Protection for 2 years. | ||
"I haven't had to make a claim or interact with the insurance company so I don't have any experience to comment on.." |
20 Aug 2018 | Overall rating | |
Claims rating | ||
Review by | Andrew (WA) | |
Had ClearView Life Insurance, Trauma / Critical illness cover for 4 years. | ||
"Clearview were saying it was delayed due to the Neurologist, they are being rather disingenuous as the Neurologist gave me a blind copy of his report to them on the more than 7 weeks ago. I think the delay was the report from the GP being held up as Clearview had not sent payment until last week. Clearview were also reporting to me that their initial assessment was that my condition diagnosis did not meet the policy definition which I pointed out was not correct by quoting the original policy definition of Parkinson's. However, when they reviewed everything they came to the right conclusion last week...so all good in the end." |
02 Apr 2018 | Overall rating | |
Claims rating | ||
Review by | Anita (WA) | |
Had ClearView Life Insurance for 2 years. | ||
"I have no experience as I havent claimed yet, so only paying premiums at this stage." |
12 Feb 2018 | Overall rating | |
Claims rating | ||
Review by | Jo-Ann (NSW) | |
Had ClearView Life Insurance for 1 year or less. | ||
"This is the third life insurance policy my partner and I have taken out with ClearView. Their products are competitive and well featured. Their documentation is comprehensive and clearly expressed in plain language. We have never had to make a claim (fortunately) but it seems their claims procedures are simple and timely.." |
29 Jan 2018 | Overall rating | |
Claims rating | ||
Review by | Jane (NSW) | |
Had ClearView Life Insurance for 2 years. | ||
"The process was simple and quick. I haven't had to claim anything yet so I cannot comment on that experience. Overall I've had a good experience with this company to date and would recommend them to others.." |
27 Jan 2018 | Overall rating | |
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Review by | Renee (QLD) | |
Had ClearView Life Insurance for 10 years or more. | ||
"Easy and fast to deal with. Talk to real people I can understand. They were patient and explained things I wasnât sure about.." |
15 Jan 2018 | Overall rating | |
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Review by | Greg (SA) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 4 years. | ||
"This process was made easy and efficient and was processed in a super quick time frame. This made a difficult and emotional experience so much more bearable.." |
30 Nov 2017 | Overall rating | |
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Review by | Miriam (QLD) | |
Had ClearView Life Insurance, Trauma / Critical illness cover for 1 year or less. | ||
"Their communications are clear and precise. I saved a significant amount of money by reinsuring with this company.." |
27 Nov 2017 | Overall rating | |
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Review by | Philip (VIC) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover for 1 year or less. | ||
"Very happy with them so far, during application and turn around times. They offer me better cover than most insurers due to my previous medical condition.." |
22 Sep 2017 | Overall rating | |
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Review by | Lin (WA) | |
Had ClearView Life Insurance, Trauma / Critical illness cover for 1 year or less. | ||
"I chose ClearView for Life and Trauma Cover because they offer better value compared with other Insurance Companies for a similar premium. Online application was simple and straightforward.." |
11 Sep 2017 | Overall rating | |
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Review by | Pinal (SA) | |
Had ClearView Life Insurance for 1 year or less. | ||
"Pretty straight forward and fast hassle free.i already recommend to my friends.." |
26 Jul 2017 | Overall rating | |
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Review by | Michael (NSW) | |
Had ClearView Life Insurance for 4 years. | ||
"I don't really have a view. I got the insurance and then have just have the payments deducted monthly. I or my wife have not died so no claim to make!." |
08 May 2017 | Overall rating | |
Claims rating | ||
Review by | Deli (VIC) | |
Had ClearView Life Insurance for 1 year or less. | ||
"My husband and I have recently puchased life insurance through our SMSF. From the moment we enquired to the approval, the process was smooth. Instructions were easy to follow. We found that Clear View offer good value for money and just what we need in life insurance. Will recommend to our family and friends.." |
15 Feb 2017 | Overall rating | |
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Review by | Rachael (SA) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover for 1 year or less. | ||
"I found them extremely helpful and very considerate of my situation.." |
14 Feb 2017 | Overall rating | |
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Review by | Shaneel (VIC) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability), Income Protection for 2 years. | ||
"Great service, good wording on policy, and competitive rates. Happy cutomer." |
29 Sep 2016 | Overall rating | |
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Review by | Koon (WA) | |
Had ClearView Life Insurance, Trauma / Critical illness cover, Income Protection for 1 year or less. | ||
"Liked the ease of application. More benefits. Comparing with others, good value for money.." |
12 Sep 2016 | Overall rating | |
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Review by | Vikas (NSW) | |
Had ClearView Income Protection for 1 year or less. | ||
"Best value cover for my needs that match my criteria for choosing Income Protection." |
05 Sep 2016 | Overall rating | |
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Review by | David (NSW) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability) for 1 year or less. | ||
"So far so good although i was only applying for a cover but from what i experienced it was easy to navigate and the overall experience wasn't too traumatic for that reason i will definitely be recommending this to my family!." |
31 May 2015 | Overall rating | |
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Review by | Keith (QLD) | |
Had ClearView Life Insurance, Trauma / Critical illness cover, Income Protection for 2 years. | ||
"Hard to say really - apart from initial signup with broker, have not and any contact except for renewal letters." |
30 Mar 2015 | Overall rating | |
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Review by | Stephen (QLD) | |
Had ClearView Life Insurance for 1 year or less. | ||
"Very good communication & a value for money policy. Overall a good experience and excellent customer service.." |
22 Mar 2015 | Overall rating | |
Claims rating | ||
Review by | Robert (NSW) | |
Had ClearView Life Insurance for 1 year or less. | ||
"Very easy to apply, no hassles and cheap. Have just found out that One Path is cheaper and will be changing, unless they can match their monthly charges.." |
20 Feb 2015 | Overall rating | |
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Review by | Leanne (VIC) | |
Had ClearView Life Insurance, TPD (Total and Permanent Disability) for 1 year or less. | ||
"I dont have an opinion on them as yet this is why i want to compare companies." |
03 Dec 2014 | Overall rating | |
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Review by | Keith (SA) | |
Had ClearView Life Insurance for 1 year or less. | ||
"Canstar 5 star insurer...recommended thru insurance watch...also excellent..new policy..so far...so good...good cover...good premium...good reputation...." |
03 Dec 2014 | Overall rating | |
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Review by | Stephen (QLD) | |
Had ClearView Life Insurance for 1 year or less. | ||
"Very informative & competitively priced, with good product features. The cash back incentive was great.." |
07 Oct 2014 | Overall rating | |
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Review by | Harumi (WA) | |
Had ClearView Life Insurance, Trauma / Critical illness cover for 1 year or less. | ||
"Lots of great benefits with less premium fee compare to others." |
24 Nov 2013 | Overall rating | |
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Review by | Cyril (VIC) | |
Had ClearView Life Insurance, Trauma / Critical illness cover for 2 years. | ||
"Starting from the cost of cover for the insurance we needed we never had any issues till today.." |
20 Nov 2013 | Overall rating | |
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Review by | Ian (WA) | |
Had ClearView Life Insurance for 1 year or less. | ||
"I found it very easy and would recommend this company to everyone." |
08 Sep 2013 | Overall rating | |
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Review by | Rodney (TAS) | |
Had ClearView Life Insurance for 1 year or less. | ||
"The policy was exactly what I was looking for to cover my new mortgage in the event of death to protect my spouse from financial hardship. The ease of application on line with the ability to compare was seamless, easy and ideal in this busy world being able to self manage and enter all info online. Communication back was fantastic being kept up to date all the way along with a further bonus of 20% refund on premiums for the 1st year. Great value for money and what appears good service." |
30 May 2013 | Overall rating | |
Claims rating | ||
Review by | David (NSW) | |
Had ClearView Life Insurance for 1 year or less. | ||
"Don't wish to comment." |