“I recently experienced my husband passing away suddenly through an accident. Whilst grieving a loss, it is not an easy time to approach any form of personal business matters. My claim for insurance also had complexities attached to it. Donna at Insurance Watch was compassionate and caring. Her personal manner and expertise of insurance matters was an invaluable resource to me. Insurance Watch aim to be more than a seller of insurance. They are there to stand between the Customer and the Insurer. I experienced this first hand. They completed this role in an approachable and yet very professional manner. In all communications from the Insurer there was respect toward Insurance Watch which indicated to me the value of them as an Insurance Broker. I am so glad that we have Insurance Watch as our Insurance Broker as they extend continued care and support as part of their customer service. Thank you.”

“I don’t know how I can thank you for all your support and guidance through the whole claims process. One thing I will be doing is telling all my family and friends if they need life/Trauma insurance is to go through you and Insurance Watch. Insurance Watch is a credit to the insurance industry.”

"I have been meaning for the past month to email and thank you for all your help at such short notice at the end of February. Everything is now in place with my life insurance and I feel so much better!! I hope you don't mind, but I have passed your details on to a friend of mine."