Reviews and star ratings come from customers who have had a BT Life, TPD, Trauma or Income Protection insurance policy.

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BT

Overall rating:
Average from 94 reviews
Value for money
Features and benefits
Ease of Application
Timeliness of processing
Customer service and communication
Claims rating:
Poor from 9 reviews
No reviews
Ease of lodging
N/A
Processing time
N/A
Helpfulness with enquiries
N/A

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12 Sep 2023 Overall rating
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  Review by
    Had BT TPD (Total and Permanent Disability) for 10 years or more.
    "Its ok for my needs i no longer work iam ok with them."
19 Feb 2023 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 5 years.
    "I had the insurance for a 5 years. I have now opted out of it as the premiums were too high, I could not change my status as I had moved overseas and had to come back to Australia to make any changes . My premium however, remained the same. I came back to Australia and opted out of this and decided to open a separate savings account to meet this requirement if need be.."
20 Jan 2023 Overall rating
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    Had BT Income Protection for 9 years.
    "We get just the right amount of correspondence. Everything we need to check is available to us via their online portal.."
12 Dec 2022 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 6 years.
    "Average insurer. Costs are high. Finding time to reassess is hard."
09 Sep 2022 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 10 years or more.
    "I haven't had much interaction with my insurer as it was set up many years ago when I joined my previous company."
06 Sep 2022 Overall rating
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    Had BT Life Insurance for 10 years or more.
    "Yes great prompt service. Customer service excellent. Great rates. I go with only the best.."
06 Sep 2022 Overall rating
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    Had BT Life Insurance, Income Protection for 9 years.
    "Seem to be good. I have questioned the cost which is difficult to maintain but, dont want to lose benefits at this stage."
22 Jan 2022 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 10 years or more.
    "Fees were too high - above market; When I left my job they cancelled my insurance cover without asking me and without telling me - I found out 4 months later when I contacted them. They advised me it was standard policy to cancel someones income protection insurance when they no longer have an income - very very very very unhappy."
01 Jan 2022 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability) for 6 years.
    "I have been with my insurer as they were Recomended to me many years ago and have never changed. The policy seems to provide the cover we need at present so have been happy to stay with them."
08 Dec 2021 Overall rating
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    Had BT Life Insurance, Income Protection for 5 years.
    "The insurer is average but does provide easy management of the policy and good updates when things change."
08 Dec 2021 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 10 years or more.
    "Its an okay insurer. To be honest I haven't looked into it with great detail but it seems to cover what I need. Would appreciate it being cheaper though considering my age and health.."
07 Oct 2021 Overall rating
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    Had BT Life Insurance, Income Protection for 3 years.
    "No fuss setup through my bank. cant register online without ringing them up."
13 Sep 2021 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability) for 6 years.
    "BT is incompetant with adjusting records and very cumbersome to deal with as many interactions can not be carried out online unlike other insurers. Every time we had to wait on the phone for information to what were simple issues. Just claiming your super contributions for tax is a painful process of phoning to request statement and then having to submit claim manually, really very disappointing that something that is a click of the mouse with other companies is so hard. After we moved house, even after 3 seperate requests to change our address records we still missed out on statements and correspondence because it was sent to our old address. This of course meant our private financial records were sent to a complete stranger for 2 years. (Even when we finally gave up and closed our accounts they still had our old address listed in their records)."
05 Jun 2021 Overall rating
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    Had BT Trauma / Critical illness cover for 1 year or less.
    "The process was fairly straight forward, received great support form my InsuranceWatch consult and it was great value for money as compared to existing policy. Would recommend to others.."
23 May 2021 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 2 years.
    "I've been completely satisfied with all interactions I've had with BT. If my friends asked me for a recommendation, I would be happy to recommend BT.."
13 May 2021 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover for 3 years.
    "They are an average insurer but I don't feel like they have catered the insurance to my personal needs.."
01 Jan 2021 Overall rating
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    Had BT TPD (Total and Permanent Disability) for 6 years.
    "Was diagnosed with breast cancer and BTF were fantastic in organising monthly payments while I was getting treatment and off work.."
30 Dec 2020 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 2 years.
    "I used an insurance broker for my insurance. It was relatively easy to set up. Cost is not cheap by any stretch but the peace of mind knowing my family would be looked after is invaluable.."
20 Oct 2020 Overall rating
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    Had BT Trauma / Critical illness cover for 4 years.
    "Dealing with them over the phone to ask questions and set up the policy has been easy. I think the value for money is average and like most insurers, there are regular increases in cost. However, to date, have not had any major issues. My advice is to research on your own the policy coverages and costs.."
18 Aug 2020 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 1 year or less.
    "Very easy process and approachable. Good customer service and very punctual.."
22 Jun 2020 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 5 years.
    "As i haven't needed the service, its more about thevalue of the service that i am paying for and as it seems to be high, i am not overly happy. Will need to review and change sometime soon.."
12 Jun 2020 Overall rating
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    Had BT Income Protection for 3 years.
    "I did like how easy it was to sign up with them. The insurance was part of a personal bank loan, which i like. It's nice to know if i did lose my job, i would be covered. I would definitely recommend them to others. Easy, affordable, and reputable.."
05 Apr 2020 Overall rating
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    Had BT Life Insurance, Trauma / Critical illness cover for 1 year or less.
    "I have had no issues liaising with this company and even though my insurance premiums are quiet high, they reposed to my queries quickly, they are easy to communicate with and happy to answer all of my questions in a timely manner.."
13 Mar 2020 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 10 years or more.
    "I have had no claims with this insurer so am unable to comment other than on setting up the policies."
09 Mar 2020 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover for 10 years or more.
    "It's through my super so I know there are cheaper & better options out there. I'm time poor so haven't had the opportunity to change it.."
08 Feb 2020 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 10 years or more.
    "It was easy to setup with employers I don't get too many updates from them as I would /have with my wives policy (Catholic Super)."
25 Jan 2020 Overall rating
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    Had BT Life Insurance for 4 years.
    "They have great customer service and are easy to talk to. You get through to an actual person quickly."
20 Dec 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 2 years.
    "So easy to do business with. They make it simple so i can get on with life."
10 Dec 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 9 years.
    "Took to long with claim. kept requesting new information. had to keepfolling them up."
10 Dec 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 1 year or less.
    "They are xtremely pricey and had a few exclusions. On the plus side they were willing to insure me even though I have a high risk job.."
27 Sep 2019 Overall rating
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    Had BT Life Insurance, Income Protection for 5 years.
    "I've never had to claim but their website is great."
30 Aug 2019 Overall rating
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    Had BT Life Insurance for 7 years.
    "They were quick setting up policy. Not much follow up. I would expect a call every now and then to check the cover is still sufficient. Since I have taken out the policy I have had two children. My life has changed. Maybe my cover needs updating too?."
25 Aug 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 4 years.
    "We own BT Life policies for an SMSF recommended by our financial planner. Dealing with this company has been a living nightmare since the outset. Their claims application is arduous for anyone dealing with illness and injury. The number of forms required, medical and financial whole Life information and history seems excessive. Then when I went to claim rather than awarding and honouring claim they even threatened to close my whole policies all together. This has been unbelievable stressful at a time in my life that is already unbearably distressing. My claim was lodged over a year and a half ago and it's still awaiting determination but all communications with the insurer seems to be antagonistic and giving all indication that they will do everything within their power not to award my claim. Ive has to hire a lawyer at much expense now to represent me as it clearly looks like they want to fight this on every front. Ive not found their promises in their prospectus to be true and I really want to warn anyone considering BT Life or any Westpac Life products to consider other options first and read any reviews you can find on insurance cos as we blindly accepted the recommendations of our FP as we were trying to set up an SMSF fund at the time and we didn't do our our homework as there was a bigger greater more stressful SMSF complex setup process going on at the same time. If anyone wants more information I would be happy to speak to anyone. They have a national complaints team that seem to be just as defensive, antagonistic, aggressive, and hell bent on not accepting any reasonable claim.."
06 Aug 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 5 years.
    "Because I haven't had to claim, it's hard to comment.."
03 Aug 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 2 years.
    "I believe the fees are too high for what is on offer.."
28 Jul 2019 Overall rating
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    Had BT Life Insurance, Income Protection for 2 years.
    "Easy application process and great communication very easy process to go through."
25 Jul 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 9 years.
    "They were ok until you tried to cancel the policy then it got a bit hard."
01 Jul 2019 Overall rating
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    Had BT Income Protection for 2 years.
    "They seemed reasonably prices for what they offered and have good customer service."
04 Jun 2019 Overall rating
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    Had BT Life Insurance for 5 years.
    "I like it because it manages itself and I don't need to do anything."
23 May 2019 Overall rating
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    Had BT Life Insurance, Income Protection for 3 years.
    "Terrible, very frustrating and completely disorganised is how I'd describe dealing with BT Insurance. Last month BT tried to double-charge me $3,825 for a premium I'd already paid, and I keep getting mail about the premium being overdue even though 2 of their staff tell me it's a system issue and they have our payment and it will be fixed. Even the manager of their complaints department called my partner today regarding on ongoing issue (that still isn't resolved after nearly a month and about 2 hours on the phone) and the manager didn't even know any of the background to the complaint before calling! BT staff tell you that issues are fixed and then you get a text message or letter saying they're not so you have to call them and sit on the phone for another 20 - 60 mins telling the whole story again to various staff to try and get a resolution. BT's procedures are ridiculous, irrational and each staff member tells you a different thing - clearly the various departments don't talk to each other either. BT sets a new level of incompetence when it comes to insurance administration.."
02 May 2019 Overall rating
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    Had BT Income Protection for 5 years.
    "Ease of service, no issues so far, and yes I would recommend the service.."
04 Apr 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability) for 5 years.
    "I haven't had any real issues with my insurer. I have not had to contact them at all. I do like to make changes when needed.."
03 Apr 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 5 years.
    "No issues to date, haven't had a reason to claim so that will be the real test should it ever eventuate.."
02 Apr 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection, Funeral Insurance / Plan for 10 years or more.
    "Terrible customer service, they had no idea internally how to perform policy changes. If you call them they obliged and were prompt in sending paperwork only to have faceless emails returned saying the changes were impossible. After 10 years of holding the same policy and no claims, we simply wanted to change the policy ownership from a super fund to the personal names of the trustees of the super fund (no change in beneficiaries). For more than six months and $300p/m in payments i was told again to cancel the policy and have health assessments and then income assessments to get a new policy. Nope....."
19 Mar 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 3 years.
    "Like all insurers, they could do more to help people understand exactly what they have in their super."
27 Feb 2019 Overall rating
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    Had BT Life Insurance for 4 years.
    "For this life insurance I have had minimal interaction with the insurer since taking out the policy, which was relatively straightforward. Payment is by regular direct debit and my benefit increases over time. My motivation for choosing this insurer was to receive a discount on my mortgage interest rate.."
30 Jan 2019 Overall rating
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    Had BT Life Insurance for 4 years.
    "I have had no problems with my insurer. I think they have been all around very good.."
21 Jan 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 2 years.
    "Haven't heard from them really since we transferred across from another insurer.."
15 Jan 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 1 year or less.
    "My insurance was arranged through my financial advisor, however my dealings with them during that process was easy. There was a health survey that i had to complete in order to receive my insurance policy, where the operator was friendly and informative. One thing I didn't like was that they expressed the importance of being honest, so when asked about my mental growing up, and explaining that I used to suffer from anxiety and depression as an early teen, they determined me to be ineligible to receive cover related to things like a breakdown of mental health etc. I understand why commercially this makes sense for them, but it certainly does nothing to help the stigma attached to mental health. I would prefer to be protected by a company who had an interest in bettering the health of those who are policy holders - or at least pretend to be interested.."
10 Jan 2019 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 3 years.
    "BT were easy to work with, very helpful and guided me through the process. Offered additional support and called regularly to see how I was going and if I needed anything.."
06 Jan 2019 Overall rating
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    Had BT TPD (Total and Permanent Disability) for 10 years or more.
    "Accepted overdue Superannuation contributions from my employers and thus my TPD insurance premiums were also paid late, leaving me uninsured for the employed period when I was injured.."
27 Dec 2018 Overall rating
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    Had BT Funeral Insurance / Plan for 9 years.
    "Arrangements made by phone call, no dical checks required, premium will not change through life of policy.."
17 Dec 2018 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 4 years.
    "It's hard to rate without having had a claim. Overall I think they are ok.."
20 Nov 2018 Overall rating
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    Had BT Life Insurance for 4 years.
    "My Life Insurance was organised through a broker. I am neither happy nor unhappy with anything associated with this insurance.."
18 Nov 2018 Overall rating
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    Had BT Life Insurance for 9 years.
    "I think they are not very good value for money.."
18 Oct 2018 Overall rating
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    Had BT Income Protection for 2 years.
    "No issues, automatically joined through superannuation. Haven't had the opportunity to claim so difficult to judge quality of product.."
18 Oct 2018 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability) for 5 years.
    "I have personal risk insurance set up through my superannuation. When I switched my superannuation to BT many years ago they never did an any type or insurance analysis or even asked me whether I required insurance within my super, it was just automatically set up. As a result, I am concerned that I am not adequately covered should something unfortunate happen. Updating insurance via their website is not at all straightforward.."
18 Oct 2018 Overall rating
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    Had BT Life Insurance for 2 years.
    "The purchase process was straightforward but it is difficult to compare the benefits of my policy vs others side by side to know whether I am getting the best cover for the best money.."
01 Sep 2018 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 3 years.
    "Good value and great service, very simple process. Would highly recommend.."
25 Jul 2018 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 2 years.
    "Gives me what I require and haven't had any problems."
20 Jul 2018 Overall rating
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    Had BT Life Insurance for 5 years.
    "They are ok. they really dont do much the account just sits there and they send me updates and statements via email as requested.."
06 Jul 2018 Overall rating
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    Had BT Life Insurance for 8 years.
    "I've never claimed so I cannot provide feedback other than to say they were helpful if I called and asked questions and policy seemed reasonable."
29 Jun 2018 Overall rating
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    Had BT Trauma / Critical illness cover for 1 year or less.
    "It is good. Not much to say as havent had to claim anything yet. Good price.."
03 May 2018 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 2 years.
    "They are extremely easy to contact and work with. i am never on hold for longer than a few minutes and they always sort out my questions and concerns."
17 Apr 2018 Overall rating
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    Had BT Income Protection for 5 years.
    "I haven't made a claim so hard to say. Setting up policy in the first place was onerous as they wanted to know extensive medical information.."
15 Apr 2018 Overall rating
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    Had BT Life Insurance for 5 years.
    "No acceptance of beneficiaries on my policy and cannot pay fortnightly premiums, only monthly which dies nit allow me to budget.."
31 Mar 2018 Overall rating
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    Had BT Life Insurance for 4 years.
    "I found the fees to be rather expensive when compared with other insurers. I also found that BT Life thrived of their affiliation with Westpac bank. Now that I'm older and wiser, I consider various options, not just what the bank claims is best.."
15 Mar 2018 Overall rating
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    Had BT Life Insurance, Income Protection for 2 years.
    "This policy was organised by my financial planner. I have found the claim process frustrating and have received very poor customer service. I have had 3 different assessor a can never speak to the assessor when I need to and it can take over a week to get a reply to an email. I had to complain to my financial planner before I could get a reply from the assessor. I have found the process a gross invasion of privacy and regret having taken out the insurance. I thought it would provide peace of mind but infact it has made a difficult Situation more difficult. I am glad I wasn't relying on receiving regular payments as this would have made the situation more difficult.."
06 Mar 2018 Overall rating
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    Had BT Income Protection for 1 year or less.
    "The consultant changed half way through the application and felt like just another sale.."
21 Feb 2018 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability) for 2 years.
    "Easy to set up, great terms and conditions and flexible payment options via super etc.."
04 Jan 2018 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 2 years.
    "I haven't had to deal with them besides setting them up and my broker did that. I can't comment on them until you have to make a claim.."
11 Dec 2017 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 6 years.
    "Easy to use interface, easy to upgrade cover, can see how much is there, premiums etc."
27 Nov 2017 Overall rating
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    Had BT Life Insurance, Income Protection for 2 years.
    "Excellent experience with bt. I like the fact that i can submit any info needed online. I dislike the fact that i was unable to chose my niece and nephew as beneficiaries online and that theonly options were for those that were married or had children.."
21 Jul 2017 Overall rating
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    Had BT Life Insurance, Trauma / Critical illness cover for 3 years.
    "I have a significant and rare condition which requires significant surgery to address, then a long hospital stay and further treatment as inpatient for rehab for a number of weeks. Because my rare condition was so rare, it wasn't on their 'specified illness or injury list'. They are a list of about 50 injuries/illnesses they will payout for. Do not waste your money with this company for their living plus rubbish policy. It is expensive and a waste of time. And don't bother asking them to review their decision, you'll get the same result.."
06 Jul 2017 Overall rating
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    Had BT Life Insurance, Income Protection for 1 year or less.
    "I would not recommend BT, very efficient at signing you up with expensive premiums and also very efficient at continuing to take payments from your account after cancelling policy......do not agree to direct debit with this company !!!."
28 May 2017 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 1 year or less.
    "Very poor customer service, countless errors on account, debited wrong accounts.."
28 May 2017 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover for 1 year or less.
    "Appalling customer service, debited incorrect accounts, countless errors were made, offered compensation in good faith to rectify issues then jacked up premiums to the equivalent amount. very displeased with BT Insurance.."
01 May 2017 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 1 year or less.
    "Signed up via financial advisor. No issues yet. Premiums seem to be going up though.."
19 Feb 2017 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 5 years.
    "Customer service is great have never made a claim, so unable to compare with other companies.."
06 Feb 2017 Overall rating
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    Had BT Income Protection for 3 years.
    "They are late on each month's payment. They are due to make them on the first and not matter what you do they will delay because of some BS reason!!! You have to constantly call up and leave messages because your case manager is never ever available!!! They will do anything to try and stop paying you even if you have valid medical certificates they will come up with more BS to stop paying you and just pretty much keep chasing your tail. It's almost as if they they don't care you have sustained an injury they want you to keep running around like a puppet to receive your payment.."
15 Feb 2016 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 5 years.
    "Excluded my back completely due chronic lower back pain. Thought this was a bit unfair.."
26 Nov 2015 Overall rating
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    Had BT Life Insurance, Trauma / Critical illness cover, Income Protection for 3 years.
    "Expensive and non-communicative. Once they have your business, they leave you alone forever and expect you to pay the increased premiums every year."
11 Feb 2015 Overall rating
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    Had BT Life Insurance for 4 years.
    "Clearer information in annual statements would help. Hard to tell what we are I sured for.."
01 Feb 2015 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 5 years.
    "Difficult to say really. Was organised through a broker and have not made a claim so have very little to comment on. Premium expensive through my broker so looking to get a cheaper price.."
04 Sep 2014 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability) for 1 year or less.
    "Very good, My super is with BT and inurance cover meet my needs."
29 Sep 2013 Overall rating
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    Had BT Life Insurance for 2 years.
    "Provides an average cover only. Cost effective but does not provide adequate levels of cover.."
04 Sep 2013 Overall rating
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    Had BT Income Protection for 1 year or less.
    "It seemed to work out ok. needed nurse to come and do health check but that was ok and low hassle. happy with insurance watch's service.."
26 Aug 2013 Overall rating
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    Had BT Income Protection for 1 year or less.
    "No comment."
21 Jun 2013 Overall rating
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    Had BT Life Insurance for 2 years.
    "This insurance was arranged by financial adviser thru my superannuation so have had little direct contact with BT apart from completing required forms.."
19 May 2013 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 9 years.
    "I have not had to claim on my life/tpd/income protection however the process to INCREASE my insurances has been frustrating and I am going elsewhere.."
18 May 2013 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Trauma / Critical illness cover, Income Protection for 1 year or less.
    "We were compelled to take out our policy due to the financial package offered to us by Westpac. We had no choice of insurer and felt the whole process was quite demeaning especially for myself because of my age.."
15 May 2013 Overall rating
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    Had BT Life Insurance, TPD (Total and Permanent Disability), Income Protection for 2 years.
    "This feedback is given on the basis that it is done anonymously - do not pass my name to the insurer. difficult to get questions answered have had to send repeated emails to get information delays of several days in getting emails answers instead of answering questions they refer me to large documents... superannuation fund performance poor."
14 May 2013 Overall rating
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    Had BT Life Insurance for 2 years.
    "Great communication and easy to do business with."
02 May 2013 Overall rating
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    Had BT Income Protection for 2 years.
    "Nothing too bad or great."